We have carefully crafted a special collection of children’s clothing, our goal is for you to receive a product that has been ethically manufactured with the highest standards. If for any reason you are not pleased with what you receive, Isabel Garretón accepts returns of unworn, unwashed, undamaged or defective merchandise with tags within 10 days of the delivery date.
Exchanges and Store Credit will be processed at the full value paid for the item. Only refunds are subject to a 15% restocking fee. No refunds or exchange will be issued on sale items, web specials, final sale, custom items, or monogrammed items. Shipping fees cannot be refunded.
An exchange should be immediate if available, otherwise it should be between 2 to 3 weeks. Credit card refunds should appear in your next billing cycle.
Please note that, unless we have made a mistake, shipping charges cannot be refunded and custom made or personalized items may not be returned.
For all inquiries, email us at firstname.lastname@example.org.